01
Properties
Organize each client community inside the operation and keep its service information connected.
PORTERGRID PRODUCT
One platform for your valet trash operation.
PorterGrid connects properties, schedules, service runs, porter activity, GPS, workforce hours, incidents, evidence, resident communication, and reporting in one operational system.
Live Operations
LIVE OPERATIONS
Harbor Oaks
ACTIVEEvening service · Sample data
SERVICE RUN
#SR-2409
Porter 01
GPS active
Updated 12 sec ago
ASSIGNED PORTER
P1
Porter 01
Active service
CHECK-IN
7:00 PM
Inside service area
RECORDED TIME
00:42
From check-in
INCIDENT
1 OPENBuilding C
Evidence documented.
BUILDINGS
6
INCIDENTS
1
RESIDENT ALERT
Sent
Sample data shown
PROPERTY STRUCTURE
Organize every community from property to unit.
Keep the physical structure of the communities you serve connected to the schedules, service activity, incidents, and reports built around them.
02
Buildings
Structure each property by building so field activity and service records remain easy to review.
03
Units
Maintain the unit structure required for incidents, violations, evidence, and service context.
SERVICE OPERATIONS
Move from schedule to active service.
Build the operational chain from when service is expected, through who is responsible, to what happens during the actual run.
01
Service Schedules
Define when recurring service should occur across your properties.
02
Service Runs
Turn scheduled service into an operational run that can be assigned, tracked, documented, and reviewed.
03
Porter Assignment
Connect the responsible porter to the service run before field work begins.
LIVE OPERATIONS
Know where active service is happening.
Follow porter location during active service and keep check-in, check-out, service runs, and location context connected to the same operational record.
01
Continuous GPS during active service
See the porter's latest recorded location while the service run is active.
02
Check-in and check-out location history
Keep the recorded location of workforce check-in and check-out events connected to the service history.
03
Geofencing and location trust
Add operational context around whether workforce events occur within the expected service area.
ACTIVE SERVICE
Harbor Oaks
LIVESERVICE RUN
#SR-2409
Porter 01
GPS active
Updated 12 sec ago
ASSIGNED PORTER
P1
Porter 01
Active service
CHECK-IN
7:00 PM
INSIDE SERVICE AREA
LAST GPS UPDATE
7:42 PM
Live service location
LOCATION TRUST
Service area confirmed
Location information is connected to this active service run.
Sample data shown
WORKFORCE HOURS
Porter activity
Harbor Oaks · Sample data
SERVICE DATE
Sep 22
P1
Porter 01
Evening service assignment
STATUS
Shift completed
CHECK-IN
7:00 PM
CHECK-OUT
10:18 PM
RECORDED TIME
3h 18m
SHIFT TIMELINE
✓
Workforce Check-In
7:00 PM · Harbor Oaks
2
Active Service
Service run in progress
!
Incident documented
8:37 PM · Building C
✓
Workforce Check-Out
10:18 PM · Harbor Oaks
Recorded hours remain connected to the service history.
3h 18m recorded
Sample data shown
WORKFORCE TIME TRACKING
Turn check-in and check-out into a clear record of work hours.
Keep porter check-ins, check-outs, recorded work time, and service activity connected to the same operational history.
Recorded work hours
Calculate recorded time from workforce check-in and check-out events for operational review.
Location-linked events
Keep the recorded location of check-in and check-out events connected to the workforce history.
Service context
Review workforce activity alongside the service runs and incidents associated with the shift.
Payroll integration path
Recorded hours are being designed to support future approved integrations with payroll platforms.
PorterGrid records operational workforce time.
PorterGrid does not process payroll, taxes, or employee payments. Future payroll connections will be introduced only after the relevant integration is implemented.
PROOF OF SERVICE
Keep the service record connected to the evidence behind it.
Review service runs together with workforce events, documented violations, incidents, and available evidence instead of piecing the story together across messages and photos.
01
Connected service history
Keep service-run status, workforce activity, and operational records connected to the same date and property.
02
Violations & incidents
Document exceptions and service issues with the property, building, unit, time, and available evidence attached.
03
Evidence when it matters
Give operators and authorized property managers clearer context when reviewing a documented service issue.
SERVICE RUN
Harbor Oaks
COMPLETEDSep 22 · Evening service · Sample data
RUN ID
#SR-2409
CHECK-IN
7:00 PM
CHECK-OUT
10:18 PM
INCIDENTS
1 documented
EVIDENCE
3 items
SERVICE RECORD
CLOSED✓
Porter checked in
7:00 PM · Location recorded
2
Service active
Live operations record
!
Incident documented
8:37 PM · Building C
✓
Porter checked out
10:18 PM · Location recorded
VIOLATION / INCIDENT
Improper set-out
Building C · Unit 312
Bags were placed outside the approved container and the issue was documented during the service run.
DOCUMENTED AT
8:37 PM
EVIDENCE
3 attached items
Service records and evidence remain connected to this run.
PROOF OF SERVICESample data shown
RESIDENT NOTIFICATIONS
Give residents a heads-up before service begins.
Offer optional service alerts that let participating residents know when valet trash service is about to begin in their community.
01
Optional communication
Resident alerts are an optional part of the service experience.
02
Before service starts
Let participating residents know when service is about to begin in their community.
03
Connected to the operation
Keep resident communication aligned with the service workflow.
RESIDENT SERVICE ALERT
Harbor Oaks
PG
PorterGrid
Service notification
Valet trash service at Harbor Oaks will begin shortly. Please follow your community's set-out guidelines.
6:48 PM
ALERT TYPE
Service starting soon
COMMUNITY
Harbor Oaks
NOTIFICATION STATUS
Service alert sent
Sample notification and data shown
REPORTS & ANALYTICS
Turn service records into operational visibility.
Review service activity across properties, understand documented incidents, and give authorized property managers access to the information relevant to their communities.
OPERATIONS REPORT
Portfolio overview
Sep 16–22 · Sample data
REPORTING PERIOD
Last 7 days
SERVICE RUNS
42
Recorded during period
COMPLETED RUNS
39
Marked completed
INCIDENTS
6
Documented issues
RECORDED WORK TIME
128h
Workforce records
PROPERTY ACTIVITY
Service runs by property
Harbor Oaks
12 runs
12 / 12 completed
Lakeview Commons
11 runs
10 / 11 completed
Pine Ridge
10 runs
9 / 10 completed
Magnolia Park
9 runs
8 / 9 completed
Completion reflects recorded service-run status and does not represent proof of collection for every individual unit.
DOCUMENTED INCIDENTS
Incident activity
Improper set-out
3Access issue
2Other documented issue
1PROPERTY MANAGER VISIBILITY
Give clients access to the service information that matters to them.
Authorized property managers can review information for their properties without needing access to the operator's entire organization.
✓
Property-specific service history
✓
Documented violations and incidents
✓
Available evidence and operational reports
✓
Access controlled by roles and permissions
PROPERTY MANAGER
Harbor Oaks
SERVICE RUNS
12
INCIDENTS
2
EVIDENCE
5
RECENT SERVICE HISTORY
Sep 22
Evening service
COMPLETED
1 incident
Sep 21
Evening service
COMPLETED
No incidents
Sep 20
Evening service
COMPLETED
1 incident
Sep 19
Evening service
COMPLETED
No incidents
Access is property-specific
Property managers see only the information made available to their authorized role and properties.
Sample data shown
PLATFORM CAPABILITIES
Built around the valet trash workflow.
PorterGrid focuses the operational tools around the way valet trash companies manage properties, porters, service, evidence, and client visibility.
✓
Properties, Buildings & Units
✓
Service Schedules
✓
Service Runs
✓
Porter Assignment
✓
Continuous GPS during active service
✓
Workforce Check-In / Check-Out
✓
Recorded work hours
✓
Geofencing & location trust
✓
Violations & Incidents
✓
Evidence / Proof of Service
✓
Optional Resident Notifications
✓
Reports & Analytics
✓
Access & Roles
CONNECTED TEAMS. CLEAR OPERATIONS.
See PorterGrid in your valet trash operation.
See how PorterGrid connects your properties, field team, service activity, workforce records, evidence, resident communication, and property-manager visibility.
Valet Trash Operations Software