Privacy Policy

1. Scope

This Privacy Policy applies to portergrid.com, including sales inquiries, demo requests, and other interactions with the PorterGrid commercial website.

The PorterGrid software application may operate separately at app.portergrid.com and may be subject to additional product, customer, or contractual privacy terms.

2. Information we collect

When you contact PorterGrid or request a demo, we may collect information you provide directly, including:

• Name
• Work email address
• Phone number
• Company or organization name
• Organization or buyer type
• Estimated number of properties
• Information you provide about your operation or business requirements
• Demo scheduling information and related communications

We may also receive basic technical information associated with use of the website, such as browser, device, page activity, and similar analytics information.

3. How we use information

We may use information collected through portergrid.com to:

• Respond to sales inquiries and questions
• Schedule and manage PorterGrid demonstrations
• Understand a prospective customer's operational needs
• Communicate about PorterGrid products and services
• Operate, secure, troubleshoot, and improve the website
• Analyze website and commercial activity
• Maintain business records and protect against misuse

4. Service providers

PorterGrid may use third-party service providers to host the website, store information, deliver communications, provide analytics, maintain infrastructure, and support commercial operations.

These providers may process information as necessary to perform services for PorterGrid and are not authorized by PorterGrid to use that information for unrelated purposes.

5. Cookies and analytics

PorterGrid may use cookies, similar browser technologies, and analytics tools when necessary to operate, secure, measure, and improve the website.

6. Information sharing

PorterGrid does not sell personal information submitted through the commercial website.

Information may be shared with service providers, professional advisers, or authorities when reasonably necessary to operate PorterGrid, comply with applicable law, protect rights and security, or complete a business transaction involving the company.

7. Data retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including commercial follow-up, recordkeeping, security, dispute resolution, and legal obligations.

8. Security

PorterGrid uses administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

9. Your choices

You may contact PorterGrid to request access to, correction of, or deletion of personal information you previously submitted, subject to applicable legal and business recordkeeping requirements.

10. Children

portergrid.com is a business-to-business website and is not directed to children.

11. Changes to this policy

PorterGrid may update this Privacy Policy as the website, business, or legal requirements change. The date shown at the top of this page indicates the latest published version.

12. Contact PorterGrid

Questions or requests relating to this Privacy Policy can be submitted through the PorterGrid contact page.